Manager 2.0: The Coach

Coaching Strategies for Managers

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The Challenge

As employers, you already know that generational differences pose challenges in the workplace. Varying experiences and perspectives mean varying behaviors and needs. Ignoring or dismissing these differences can lead to increased tension, decreased productivity, and retention issues. Nowhere is this clearer than in relationships between Millennial employees and their older bosses.

At the heart of the challenge is the difficulty managers face in trying to understand what is most important to younger employees and how to align that to your company’s goals.

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The Solution

Manager 2.0 is a customizable program that helps supervisors learn to coach—not just manage—their Millennial teams. Participants are introduced to The Hierarchy of Millennial Needs, a model that identifies and prioritizes Millennials’ five fundamental needs: Structure, Feedback, Purpose, Direction, and Care.

Through the program, managers discover:

  • The importance of coaching
  • Their own coaching style and level of emotional intelligence
  • New coaching skills
  • A deeper understanding of their employees

In the end, they learn to be better managers and to help their teams achieve higher levels of productivity and success.

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